Zihao Wang, Fudong Wang, Haipeng Zhang, Minghui Yang, Shaosheng Cao, Zujie Wen, Zhe Zhang. 'Could You Describe the Reason for the Transfer?': A Reinforcement Learning Based Voice-Enabled Bot Protecting Customers from Financial Frauds. In Gianluca Demartini, Guido Zuccon, J. Shane Culpepper, Zi Huang, Hanghang Tong, editors, CIKM '21: The 30th ACM International Conference on Information and Knowledge Management, Virtual Event, Queensland, Australia, November 1 - 5, 2021. pages 4214-4223, ACM, 2021. [doi]
Abstract is missing.