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Muffin: Mitigating Unhelpfulness in Emotional Support Conversations with Multifaceted AI Feedback

Jiashuo Wang, Chunpu Xu, Chak Tou Leong, Wenjie Li, Jing Li. Muffin: Mitigating Unhelpfulness in Emotional Support Conversations with Multifaceted AI Feedback. In Lun-Wei Ku, Andre Martins, Vivek Srikumar, editors, Findings of the Association for Computational Linguistics, ACL 2024, Bangkok, Thailand and virtual meeting, August 11-16, 2024. pages 567-585, Association for Computational Linguistics, 2024. [doi]

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