Marya Wani, Vishnupriya Raghavan, Dolphy M. Abraham, Madhumita G. Majumder. Quality Improvements for Ensuring e-Retailing Success in India: Constructs and Frameworks. In Yogesh Kumar Dwivedi, Helle Zinner Henriksen, David Wastell, Rahul De', editors, Grand Successes and Failures in IT. Public and Private Sectors - IFIP WG 8.6 International Working Conference on Transfer and Diffusion of IT, TDIT 2013, Bangalore, India, June 27-29, 2013. Proceedings. Volume 402 of IFIP Advances in Information and Communication Technology, pages 639-643, Springer, 2013. [doi]
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