Multi-Channel Retailing and Customer Satisfaction: Implications for E-CRM - researchr publication authors

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Patricia T. Warrington, Elizabeth Gangstad, Richard Feinberg, Ko de Ruyter. Multi-Channel Retailing and Customer Satisfaction: Implications for E-CRM. IJEBR, 3(2):57-69, 2007. [doi]

This author has not been identified. Look up 'Patricia T. Warrington' in GoogleThis author has not been identified. Look up 'Elizabeth Gangstad' in GoogleThis author has not been identified. Look up 'Richard Feinberg' in GoogleThis author has not been identified. Look up 'Ko de Ruyter' in Google

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