David Wastell, Sue White, Karen Broadhurst. The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children's Services. In Gurpreet Dhillon, Bernd Carsten Stahl, Richard Baskerville, editors, Information Systems - Creativity and Innovation in Small and Medium-Sized Enterprises - IFIP WG 8.2 International Conference, CreativeSME 2009, Guimarães, Portugal, June 21-24, 2009. Proceedings. Volume 301 of IFIP Advances in Information and Communication Technology, pages 257-272, Springer, 2009. [doi]
Abstract is missing.