Ludivine Watbled, Romaric Marcilly, Sandra Guerlinger, J. M. Christian Bastien, Marie-Catherine Beuscart-Zéphir, Régis Beuscart. Combining usability evaluations to highlight the chain that leads from usability flaws to usage problems and then negative outcomes. Journal of Biomedical Informatics, 78:12-23, 2018. [doi]
Abstract is missing.