Using Readers' and Organizations' Goals to Guide Assessment of Success in Information Websites

Robert B. Watson, Jan H. Spyridakis. Using Readers' and Organizations' Goals to Guide Assessment of Success in Information Websites. In Masaaki Kurosu, editor, Human-Computer Interaction: Design and Evaluation - 17th International Conference, HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings, Part I. Volume 9169 of Lecture Notes in Computer Science, pages 283-294, Springer, 2015. [doi]

Abstract

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