An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment

Nora Weber, Hilary Murphy, Roland Schegg, Jamie Murphy. An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment. In Andrew J. Frew, editor, Information and Communication Technologies in Tourism, ENTER 2005, Proceedings of the International Conference in Innsbruck, Austria, 2005. pages 452-462, Springer, 2005. [doi]

Abstract

Abstract is missing.