Are U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction

Vishanth Weerakkody, Zahir Irani, Habin Lee, Nitham Mohammed Hindi, Ibrahim H. Osman. Are U.K. Citizens Satisfied With E-Government Services? Identifying and Testing Antecedents of Satisfaction. IS Management, 33(4):331-343, 2016. [doi]

Abstract

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