Hans Weigand, Paul Johannesson, Birger Andersson, Jeewanie Jayasinghe Arachchige, Maria Bergholtz. Management Services - A Framework for Design. In Haralambos Mouratidis, Colette Rolland, editors, Advanced Information Systems Engineering - 23rd International Conference, CAiSE 2011, London, UK, June 20-24, 2011. Proceedings. Volume 6741 of Lecture Notes in Computer Science, pages 582-596, Springer, 2011. [doi]
Abstract is missing.