User centered design at european patent office - researchr publication authors

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Alard Weisscher, Josine van de Ven, Raghu Kolli, Ged Owens. User centered design at european patent office. In Elizabeth Dykstra-Erickson, Manfred Tscheligi, editors, Extended abstracts of the 2004 Conference on Human Factors in Computing Systems, CHI 2004, Vienna, Austria, April 24 - 29, 2004. pages 1087-1088, ACM, 2004. [doi]

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