User centered design at european patent office

Alard Weisscher, Josine van de Ven, Raghu Kolli, Ged Owens. User centered design at european patent office. In Elizabeth Dykstra-Erickson, Manfred Tscheligi, editors, Extended abstracts of the 2004 Conference on Human Factors in Computing Systems, CHI 2004, Vienna, Austria, April 24 - 29, 2004. pages 1087-1088, ACM, 2004. [doi]

@inproceedings{WeisscherVKO04,
  title = {User centered design at european patent office},
  author = {Alard Weisscher and Josine van de Ven and Raghu Kolli and Ged Owens},
  year = {2004},
  doi = {10.1145/985921.985993},
  url = {http://doi.acm.org/10.1145/985921.985993},
  tags = {design},
  researchr = {https://researchr.org/publication/WeisscherVKO04},
  cites = {0},
  citedby = {0},
  pages = {1087-1088},
  booktitle = {Extended abstracts of the 2004 Conference on Human Factors in Computing Systems, CHI 2004, Vienna, Austria, April 24 - 29, 2004},
  editor = {Elizabeth Dykstra-Erickson and Manfred Tscheligi},
  publisher = {ACM},
  isbn = {1-58113-703-6},
}