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Empirical study of the reference interview in bibliographic online retrieval

Manfred Wettler, Angelika Glöckner-Rist. Empirical study of the reference interview in bibliographic online retrieval. In David Ackermann, Michael J. Tauber, editors, Mental Models and Human-Computer Interaction 1 [selected papers of the 6th Interdisciplinary Workshop in Informatics and Psychology, Schärding, Austria, June 1987]. pages 177-192, North-Holland, 1987.

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