Kevin F. White, Wayne G. Lutters. Insightful illusions: requirements gathering for large-scale groupware systems. In Mark Pendergast, Kjeld Schmidt, Gloria Mark, Mark Ackerman, editors, Proceedings of the 2005 International ACM SIGGROUP Conference on Supporting Group Work, GROUP 2005, Sanibel Island, Florida, USA, November 6-9, 2005. pages 348-349, ACM, 2005. [doi]
Abstract is missing.