Steve Whittaker, David Frohlich, Owen Daly-Jones. Informal workplace communication: what is it like and how might we support it?. In Beth Adelson, Susan T. Dumais, Judith S. Olson, editors, Conference on Human Factors in Computing Systems, CHI 1994, Boston, Massachusetts, USA, April 24-28, 1994, Proceedings. pages 131-137, ACM, 1994. [doi]
Abstract is missing.