Juliano Araujo Wickboldt, LuÃs Armando Bianchin, Roben Castagna Lunardi, FabrÃcio Girardi Andreis, Weverton Luis da Costa Cordeiro, Cristiano Bonato Both, Lisandro Zambenedetti Granville, Luciano Paschoal Gaspary, David Trastour, Claudio Bartolini. Improving IT Change Management Processes with Automated Risk Assessment. In Claudio Bartolini, Luciano Paschoal Gaspary, editors, Integrated Management of Systems, Services, Processes and People in IT, 20th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009. Proceedings. Volume 5841 of Lecture Notes in Computer Science, pages 71-84, Springer, 2009. [doi]
Abstract is missing.