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Combining the fuzzy AHP and TOPSIS to evaluate service quality of e-commerce website

Wismar R. Wijayanti, Wini R. Dewi, Fahmi Ardi, Azrinol Fajri, M. Mujiya Ulkhaq, Pradita Y. Akshinta. Combining the fuzzy AHP and TOPSIS to evaluate service quality of e-commerce website. In Minoru Nakayama, Fang Lou, Betsy J. Bannier, Harumi Watanabe, editors, Proceedings of the 10th International Conference on Education Technology and Computers, ICETC 2018, Tokyo, Japan, October 26-28, 2018. pages 397-402, ACM, 2018. [doi]

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Wismar R. Wijayanti

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Wini R. Dewi

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Fahmi Ardi

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Azrinol Fajri

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M. Mujiya Ulkhaq

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Pradita Y. Akshinta

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