Keith Willetts. The rise of the Lean Service Provider. In Adarshpal S. Sethi, Yves Raynaud, Fabienne Faure-Vincent, editors, Integrated Network Management IV, Proceedings of the Fourth International Symposium on Integrated Network Management, Santa Barbara, CA, USA, 1995. Volume 11 of IFIP Conference Proceedings, pages 677, Chapman & Hall, 1995.
@inproceedings{Willetts95, title = {The rise of the Lean Service Provider}, author = {Keith Willetts}, year = {1995}, researchr = {https://researchr.org/publication/Willetts95}, cites = {0}, citedby = {0}, pages = {677}, booktitle = {Integrated Network Management IV, Proceedings of the Fourth International Symposium on Integrated Network Management, Santa Barbara, CA, USA, 1995}, editor = {Adarshpal S. Sethi and Yves Raynaud and Fabienne Faure-Vincent}, volume = {11}, series = {IFIP Conference Proceedings}, publisher = {Chapman & Hall}, isbn = {0-412-71570-8}, }