Maria Wimmer, Ute Holler. Applying a Holistic Approach to Develop User-Friendly, Customer-Oriented E-government Portal Interfaces. In Noëlle Carbonell, Constantine Stephanidis, editors, Universal Access: Theoretical Perspectives, Practice, and Experience, 7th ERCIM International Workshop on User Interfaces for All, Paris, France, October 24-25, 2002, Revised Papers. Volume 2615 of Lecture Notes in Computer Science, pages 167-178, Springer, 2002. [doi]
Abstract is missing.