Kristina Winbladh, Hadar Ziv, Debra J. Richardson. Eliciting required characteristics for usable requirements engineering approaches. In Sung Y. Shin, Sascha Ossowski, editors, Proceedings of the 2009 ACM Symposium on Applied Computing (SAC), Honolulu, Hawaii, USA, March 9-12, 2009. pages 360-364, ACM, 2009. [doi]
Abstract is missing.