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Manifest - Kundeninduzierte Orchestrierung komplexer Dienstleistungen - Gestaltung eines Paradigmenwechsels

Alfred Winter, Rainer Alt, Jan Fabian Ehmke, Reinhold Haux, Wolfram Ludwig, Dirk C. Mattfeld, Andreas Oberweis, Barbara Paech. Manifest - Kundeninduzierte Orchestrierung komplexer Dienstleistungen - Gestaltung eines Paradigmenwechsels. Informatik Spektrum, 35(6):399-408, 2012. [doi]

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