AI Ethics and Customer Care: Some Considerations from the Case of "Intelligent Sales"

Christine T. Wolf. AI Ethics and Customer Care: Some Considerations from the Case of "Intelligent Sales". In Proceedings of 18th European Conference on Computer-Supported Cooperative Work, Siegen, Germany, June 14-17, 2020. European Society for Socially Embedded Technologies (EUSSET), 2020. [doi]

Abstract

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