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Outsourcing success in the eye of the beholder: Examining the impact of expectation confirmation theory on IT outsourcing

Colleen Carraher-Wolverton, Rudy Hirschheim, William C. Black, James Burleson. Outsourcing success in the eye of the beholder: Examining the impact of expectation confirmation theory on IT outsourcing. Information & Management, 57(6):103236, 2020. [doi]

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Colleen Carraher-Wolverton

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Rudy Hirschheim

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William C. Black

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James Burleson

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