Colleen Carraher-Wolverton, Rudy Hirschheim, William C. Black, James Burleson. Outsourcing success in the eye of the beholder: Examining the impact of expectation confirmation theory on IT outsourcing. Information & Management, 57(6):103236, 2020. [doi]
@article{WolvertonHBB20,
title = {Outsourcing success in the eye of the beholder: Examining the impact of expectation confirmation theory on IT outsourcing},
author = {Colleen Carraher-Wolverton and Rudy Hirschheim and William C. Black and James Burleson},
year = {2020},
doi = {10.1016/j.im.2019.103236},
url = {https://doi.org/10.1016/j.im.2019.103236},
researchr = {https://researchr.org/publication/WolvertonHBB20},
cites = {0},
citedby = {0},
journal = {Information & Management},
volume = {57},
number = {6},
pages = {103236},
}