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'Strategy Making', Not Re-engineering: Thinking Ahead, Again, and Across for Process Innovation in Home Care

Desmond Y. S. Wong, Yee Lin Hiew. 'Strategy Making', Not Re-engineering: Thinking Ahead, Again, and Across for Process Innovation in Home Care. In 2018 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2018, Bangkok, Thailand, December 16-19, 2018. pages 1175-1180, IEEE, 2018. [doi]

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