Edgar Wong, Gianpierre Pajuelo, Fernando Sotelo, Carlos Raymundo. Implementation of a Quality Management System (QMS) Based on TQM Principles for Cocoa MSEs: A Case Study in Cusco, Perú. In Tareq Z. Ahram, Redha Taïar, Serge Colson, Arnaud Choplin, editors, Human Interaction and Emerging Technologies - Proceedings of the 1st International Conference on Human Interaction and Emerging Technologies, IHIET 2019, Nice, France, August 22-24, 2019. Volume 1018 of Advances in Intelligent Systems and Computing, pages 910-916, Springer, 2019. [doi]
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