Andrée Woodcock, Panagiotis Petridis, Fotios Liotopoulos, Apostolos Georgiadis, Liam Brady. The Challenges of Developing an Online Tool to Measure the Quality of the Passenger Experience in a PanEuropean Context. In Masaaki Kurosu, editor, Human-Computer Interaction. Applications and Services - 16th International Conference, HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III. Volume 8512 of Lecture Notes in Computer Science, pages 545-555, Springer, 2014. [doi]
Abstract is missing.