Allison Woodruff, Margaret H. Szymanski, Rebecca E. Grinter, Paul M. Aoki. Practical strategies for integrating a conversation analyst in an iterative design process. In Symposium on Designing Interactive Systems. pages 255-264, 2002. [doi]
@inproceedings{WoodruffSGA02, title = {Practical strategies for integrating a conversation analyst in an iterative design process}, author = {Allison Woodruff and Margaret H. Szymanski and Rebecca E. Grinter and Paul M. Aoki}, year = {2002}, doi = {10.1145/778712.778748}, url = {http://doi.acm.org/10.1145/778712.778748}, tags = {design}, researchr = {https://researchr.org/publication/WoodruffSGA02}, cites = {0}, citedby = {0}, pages = {255-264}, booktitle = {Symposium on Designing Interactive Systems}, }