A Methodology for Evaluating User Perceptions of the Delivery of ICT Services: a comparative study of six UK local authorities

Les Worrall, Dan Remenyi, Arthur G. Money. A Methodology for Evaluating User Perceptions of the Delivery of ICT Services: a comparative study of six UK local authorities. Australasian J. of Inf. Systems, 8(1), 2000. [doi]

Abstract

Abstract is missing.