Donghui Wu. A big data analytics framework for forecasting rare customer complaints: A use case of predicting MA members' complaints to CMS. In Jian-Yun Nie, Zoran Obradovic, Toyotaro Suzumura, Rumi Ghosh, Raghunath Nambiar, Chonggang Wang, Hui Zang, Ricardo A. Baeza-Yates, Xiaohua Hu, Jeremy Kepner, Alfredo Cuzzocrea, Jian Tang, Masashi Toyoda, editors, 2017 IEEE International Conference on Big Data, BigData 2017, Boston, MA, USA, December 11-14, 2017. pages 3965-3967, IEEE, 2017. [doi]
@inproceedings{Wu17-54,
title = {A big data analytics framework for forecasting rare customer complaints: A use case of predicting MA members' complaints to CMS},
author = {Donghui Wu},
year = {2017},
doi = {10.1109/BigData.2017.8258406},
url = {https://doi.org/10.1109/BigData.2017.8258406},
researchr = {https://researchr.org/publication/Wu17-54},
cites = {0},
citedby = {0},
pages = {3965-3967},
booktitle = {2017 IEEE International Conference on Big Data, BigData 2017, Boston, MA, USA, December 11-14, 2017},
editor = {Jian-Yun Nie and Zoran Obradovic and Toyotaro Suzumura and Rumi Ghosh and Raghunath Nambiar and Chonggang Wang and Hui Zang and Ricardo A. Baeza-Yates and Xiaohua Hu and Jeremy Kepner and Alfredo Cuzzocrea and Jian Tang and Masashi Toyoda},
publisher = {IEEE},
isbn = {978-1-5386-2715-0},
}