A Process for Determining User Requirements in eCRM Development - A Strategic Aspect and Empirical Examination

Ing-Long Wu, Ching-Yi Hung. A Process for Determining User Requirements in eCRM Development - A Strategic Aspect and Empirical Examination. In José Cordeiro, Joaquim Filipe, editors, ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume ISAS-1, Barcelona, Spain, June 12-16, 2008. pages 5-12, 2008.

@inproceedings{WuH08:14,
  title = {A Process for Determining User Requirements in eCRM Development - A Strategic Aspect and Empirical Examination},
  author = {Ing-Long Wu and Ching-Yi Hung},
  year = {2008},
  tags = {empirical},
  researchr = {https://researchr.org/publication/WuH08%3A14},
  cites = {0},
  citedby = {0},
  pages = {5-12},
  booktitle = {ICEIS 2008 - Proceedings of the Tenth International Conference on Enterprise Information Systems, Volume ISAS-1, Barcelona, Spain, June 12-16, 2008},
  editor = {José Cordeiro and Joaquim Filipe},
  isbn = {978-989-8111-38-8},
}