Customer cooperative capability, perceived value and customer loyalty: a perspective of smart retailing

Jinfeng Wu, Zhiyuan Zhou, Delin Hou. Customer cooperative capability, perceived value and customer loyalty: a perspective of smart retailing. In The 20th Wuhan International Conference on E-Business, WHICEB 2021, Wuhan, China, 28-30 May 2021. pages 32, Association for Information Systems, 2021. [doi]

Abstract

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