Using a Digital Services Capability Model to Assess Readiness for the Digital Consumer

Jochen Wulf, Tobias Mettler, Walter Brenner. Using a Digital Services Capability Model to Assess Readiness for the Digital Consumer. MIS Quarterly Executive, 16(3):4, 2017. [doi]

Authors

Jochen Wulf

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Tobias Mettler

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Walter Brenner

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