Jochen Wulf, Tobias Mettler, Walter Brenner. Using a Digital Services Capability Model to Assess Readiness for the Digital Consumer. MIS Quarterly Executive, 16(3):4, 2017. [doi]
@article{WulfMB17,
title = {Using a Digital Services Capability Model to Assess Readiness for the Digital Consumer},
author = {Jochen Wulf and Tobias Mettler and Walter Brenner},
year = {2017},
url = {http://misqe.org/ojs2/index.php/misqe/article/view/698},
researchr = {https://researchr.org/publication/WulfMB17},
cites = {0},
citedby = {0},
journal = {MIS Quarterly Executive},
volume = {16},
number = {3},
pages = {4},
}