Shihong Xiao, Ying-Ju Chen, Christopher S. Tang. Customer Review Provision Policies with Heterogeneous Cluster Preferences. Management Science, 68(7):5025-5048, 2022. [doi]
@article{XiaoCT22,
title = {Customer Review Provision Policies with Heterogeneous Cluster Preferences},
author = {Shihong Xiao and Ying-Ju Chen and Christopher S. Tang},
year = {2022},
doi = {10.1287/mnsc.2021.4138},
url = {https://doi.org/10.1287/mnsc.2021.4138},
researchr = {https://researchr.org/publication/XiaoCT22},
cites = {0},
citedby = {0},
journal = {Management Science},
volume = {68},
number = {7},
pages = {5025-5048},
}