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Does Artificial Intelligence Satisfy You? A Meta-Analysis of User Gratification and User Satisfaction with AI-Powered Chatbots

Chenxing Xie, Yanding Wang, Yang Cheng. Does Artificial Intelligence Satisfy You? A Meta-Analysis of User Gratification and User Satisfaction with AI-Powered Chatbots. International Journal of Human-Computer Interaction, 40(3):613-623, February 2024. [doi]

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