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Customer Satisfaction with Order Fulfillment in E-Retail Supply Chains in China: An Empirical Study

Yilin Xie, Linda L. Zhang. Customer Satisfaction with Order Fulfillment in E-Retail Supply Chains in China: An Empirical Study. In IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2020, Singapore, December 14-17, 2020. pages 475-479, IEEE, 2020. [doi]

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Yilin Xie

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Linda L. Zhang

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