Customer Satisfaction with Order Fulfillment in E-Retail Supply Chains in China: An Empirical Study

Yilin Xie, Linda L. Zhang. Customer Satisfaction with Order Fulfillment in E-Retail Supply Chains in China: An Empirical Study. In IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2020, Singapore, December 14-17, 2020. pages 475-479, IEEE, 2020. [doi]

@inproceedings{XieZ20-8,
  title = {Customer Satisfaction with Order Fulfillment in E-Retail Supply Chains in China: An Empirical Study},
  author = {Yilin Xie and Linda L. Zhang},
  year = {2020},
  doi = {10.1109/IEEM45057.2020.9309914},
  url = {https://doi.org/10.1109/IEEM45057.2020.9309914},
  researchr = {https://researchr.org/publication/XieZ20-8},
  cites = {0},
  citedby = {0},
  pages = {475-479},
  booktitle = {IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2020, Singapore, December 14-17, 2020},
  publisher = {IEEE},
  isbn = {978-1-5386-7220-4},
}