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Web-Service-Oriented Customer Relationship Management System Evolution

Yang Xu, Qing Duan, Hongji Yang. Web-Service-Oriented Customer Relationship Management System Evolution. In Kostas Kontogiannis, Ying Zou, Massimiliano Di Penta, editors, 13th International Workshop on Software Technology and Engineering Practice (STEP 2005), 24-25 September 2005, Budapest, Hungary. pages 39-48, IEEE Computer Society, 2005. [doi]

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Yang Xu

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Qing Duan

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Hongji Yang

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