When is it wise to use artificial intelligence for platform operations considering consumer returns?

Xiaoping Xu, Zhaofu Hong, Yujing Chen, T. C. E. Cheng. When is it wise to use artificial intelligence for platform operations considering consumer returns?. European Journal of Operational Research, 308(3):1188-1205, August 2023. [doi]

Authors

Xiaoping Xu

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Zhaofu Hong

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Yujing Chen

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T. C. E. Cheng

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