Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Mei Xue, Gregory R. Hein, Patrick T. Harker. Consumer and co-producer roles in e-service: analysing efficiency and effectiveness of e-service designs. IJEB, 3(2):174-197, 2005. [doi]
Abstract is missing.