Jianhua Yang. A Balanced Performance Measurement Scorecard Approach for Product Service Systems. In Shouyang Wang, Lean Yu, Fenghua Wen, Shaoyi He, Yong Fang, K. K. Lai, editors, Business Intelligence: Artificial Intelligence in Business, Industry and Engineering, Proceedings of the Second International Conference on Business Intelligence and Financial Engineering, BIFE 2009, Beijing, China, 24-26 July 2009. pages 548-551, IEEE Computer Society, 2009. [doi]
Abstract is missing.