Minghui Yang, Hengbin Cui, Shaosheng Cao, Yafang Wang, Xiaolong Li. ServiceGroup: A Human-Machine Cooperation Solution for Group Chat Customer Service. In Jimmy Huang, Yi Chang, Xueqi Cheng, Jaap Kamps, Vanessa Murdock, Ji-Rong Wen, Yiqun Liu, editors, Proceedings of the 43rd International ACM SIGIR conference on research and development in Information Retrieval, SIGIR 2020, Virtual Event, China, July 25-30, 2020. pages 2189-2192, ACM, 2020. [doi]
Abstract is missing.