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Effects of Narratives, Openness to Dialogic Communication, and Credibility on Engagement in Crisis Communication Through Organizational Blogs

Sung-Un Yang, Minjeong Kang, Philip Johnson. Effects of Narratives, Openness to Dialogic Communication, and Credibility on Engagement in Crisis Communication Through Organizational Blogs. Communication Research, 37(4):473-497, 2010. [doi]

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