Mingwen Yang, Zhiqiang (Eric) Zheng, Vijay S. Mookerjee. Prescribing Response Strategies to Manage Customer Opinions: A Stochastic Differential Equation Approach. Information Systems Research, 30(2):351-374, 2019. [doi]
@article{YangZM19, title = {Prescribing Response Strategies to Manage Customer Opinions: A Stochastic Differential Equation Approach}, author = {Mingwen Yang and Zhiqiang (Eric) Zheng and Vijay S. Mookerjee}, year = {2019}, doi = {10.1287/isre.2018.0805}, url = {https://doi.org/10.1287/isre.2018.0805}, researchr = {https://researchr.org/publication/YangZM19}, cites = {0}, citedby = {0}, journal = {Information Systems Research}, volume = {30}, number = {2}, pages = {351-374}, }