Understanding online review helpfulness in omnichannel retailing

Shuiqing Yang, Yusheng Zhou, Jianrong Yao, Yuangao Chen, June Wei. Understanding online review helpfulness in omnichannel retailing. Industrial Management and Data Systems, 119(8):1565-1580, 2019. [doi]

@article{YangZYCW19,
  title = {Understanding online review helpfulness in omnichannel retailing},
  author = {Shuiqing Yang and Yusheng Zhou and Jianrong Yao and Yuangao Chen and June Wei},
  year = {2019},
  doi = {10.1108/IMDS-10-2018-0450},
  url = {https://doi.org/10.1108/IMDS-10-2018-0450},
  researchr = {https://researchr.org/publication/YangZYCW19},
  cites = {0},
  citedby = {0},
  journal = {Industrial Management and Data Systems},
  volume = {119},
  number = {8},
  pages = {1565-1580},
}