Christine Ee Ling Yap, Jung-Joo Lee, Virpi Roto. How HCI Interprets Service Design: A Systematic Literature Review. In Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Helen Petrie, Antonio Piccinno, Giuseppe Desolda, Kori Inkpen, editors, Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30 - September 3, 2021, Proceedings, Part II. Volume 12933 of Lecture Notes in Computer Science, pages 259-280, Springer, 2021. [doi]
@inproceedings{YapLR21,
title = {How HCI Interprets Service Design: A Systematic Literature Review},
author = {Christine Ee Ling Yap and Jung-Joo Lee and Virpi Roto},
year = {2021},
doi = {10.1007/978-3-030-85616-8_16},
url = {https://doi.org/10.1007/978-3-030-85616-8_16},
researchr = {https://researchr.org/publication/YapLR21},
cites = {0},
citedby = {0},
pages = {259-280},
booktitle = {Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30 - September 3, 2021, Proceedings, Part II},
editor = {Carmelo Ardito and Rosa Lanzilotti and Alessio Malizia and Helen Petrie and Antonio Piccinno and Giuseppe Desolda and Kori Inkpen},
volume = {12933},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-030-85616-8},
}