How HCI Interprets Service Design: A Systematic Literature Review

Christine Ee Ling Yap, Jung-Joo Lee, Virpi Roto. How HCI Interprets Service Design: A Systematic Literature Review. In Carmelo Ardito, Rosa Lanzilotti, Alessio Malizia, Helen Petrie, Antonio Piccinno, Giuseppe Desolda, Kori Inkpen, editors, Human-Computer Interaction - INTERACT 2021 - 18th IFIP TC 13 International Conference, Bari, Italy, August 30 - September 3, 2021, Proceedings, Part II. Volume 12933 of Lecture Notes in Computer Science, pages 259-280, Springer, 2021. [doi]

Abstract

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