Value Cocreation for Service Innovation: Examining the Relationships between Service Innovativeness, Customer Participation, and Mobile App Performance

Hua (Jonathan) Ye, Atreyi Kankanhalli. Value Cocreation for Service Innovation: Examining the Relationships between Service Innovativeness, Customer Participation, and Mobile App Performance. J. AIS, 21(2):8, 2020. [doi]

Abstract

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