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Consumer workarounds during the COVID-19 pandemic: analysis and technology implications using the SAMR framework

Kathleen Yin, Enrico W. Coiera, Joshua Jung, Urvashi Rohilla, Annie Y. S. Lau. Consumer workarounds during the COVID-19 pandemic: analysis and technology implications using the SAMR framework. JAMIA, 29(7):1244-1252, 2022. [doi]

Authors

Kathleen Yin

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Enrico W. Coiera

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Joshua Jung

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Urvashi Rohilla

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Annie Y. S. Lau

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